Shipping Policy
Thank you for choosing Stocks and Deals (“we,” “us,” “our,” or the “Company”) for your electronic device purchases. This Shipping Policy outlines important information regarding the shipping and delivery of products ordered from our e-commerce website (the “Site”). Please read this policy carefully before placing an order.
- Shipping Destinations
We currently offer shipping within the United States. We do not offer international shipping at this time. - Shipping Methods and Timeframes
- Order Processing Time
After you place an order on our Site, please allow us 1-2 business days to process and prepare your order for shipment unless otherwise stated. Business days exclude weekends and public holidays. - Shipping Carriers
We work with reputable shipping carriers to ensure the safe and timely delivery of your products. The shipping carrier for your order will be determined based on factors such as the shipping destination and the size and weight of the package. - Shipping Timeframes
The estimated shipping timeframes provided below are general guidelines and may vary depending on the shipping carrier and your location:- Standard Shipping: 3-7 business days
- Expedited Shipping: 2-4 business days
- Overnight Shipping: 1-2 business days
Please note that these timeframes are approximate and do not include order processing time.
- Order Processing Time
- Shipping Costs
Shipping costs will be calculated and displayed on the checkout page before you complete your order. The shipping cost depends on various factors, including the shipping destination, the weight and dimensions of the package, and the selected shipping method. We offer free ground shipping on orders over $100 and on packages that weigh less than 1 lb. Also, we may run promotions for free shipping from time to time, subject to certain conditions or order values. - Order Tracking
Once your order is shipped, we will provide you with a shipping confirmation email that includes a tracking number. You can use this tracking number to monitor the progress and estimated delivery date of your package. Alternatively, you can log in to your account on our Site to track your order. - Delivery Issues and Exceptions
- Incorrect Address
It is your responsibility to provide accurate and complete shipping information. We are not liable for any delays, failed deliveries, or additional costs arising from incorrect or incomplete addresses provided by you. Please review your shipping details carefully before submitting your order. - Delivery Delays
While we strive to ensure timely deliveries, unforeseen circumstances such as weather conditions, natural disasters, or carrier delays may occasionally impact delivery timeframes. In such cases, we will work closely with the shipping carrier to resolve any issues and keep you informed of any delays. - Lost or Damaged Packages
If your package is lost or damaged during transit, please contact us immediately. We will initiate an investigation with the shipping carrier and take appropriate action to resolve the situation. Please note that we are not responsible for lost or stolen packages once they are marked as delivered by the shipping carrier.
- Incorrect Address
- International Shipping
We currently do not offer international shipping. We apologize for any inconvenience this may cause and recommend checking back in the future for updates on international shipping availability. - Contact Us
If you have any questions or concerns regarding our Shipping Policy or the delivery of your order, please contact us using the following information:
Stocks and Deals
701 S Stemmons Fwy STE 150
Lewisville, TX 75067
Email: stocksanddeals@outlook.com
Our customer service team will be happy to assist you.
By placing an order with us, you acknowledge that you have read, understood, and agreed to the terms of this Shipping Policy.